Youll have to pay to get to the port, and cover unspecified fees that may total more than the cost of a cruise youd buy from a regular travel agent. The vast majority of timeshare purchasers get the right to rescind the contract within a specific amount of time. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Now, multiply this over the next 50 to 60 years. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. If youre an owner of the Royal Holiday Club timeshare / vacation club and youre looking to exit, the first step you should take is to contact the company and see if it offers and programs to let you out of the contract. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Stop paying. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. As of 2020, packages begin at around $22,000, and prices vary based on when and where you want to travel and on the number of weeks of the timeshare you purchase. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Coral Sands was sued, alleging fraud back in 2006. Island Links Resort By Palmera, Hilton Head: See 1,530 traveller reviews, 796 candid photos, and great deals for Island Links Resort By Palmera, ranked #3 of 67 Speciality lodging in Hilton Head and rated 4.5 of 5 at Tripadvisor. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Inside Sales Representative (Former Employee) - Hilton Head Island, SC - September 26, 2022. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Flexibility and a variety of resorts to choose from make . Then, you sober up in the morning only to realize such a stupendous decision! (free membership giveaway for every 50 subscribers!). Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). I have tried multiple times and never receive a response from the request. 602357907. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Since the number of points currently available is the biggest factor in determining your memberships worth, youll want to view our current DVC resale listings for similar contracts to see what a good asking price may be. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful . He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Give it a chance: Ocean El Faro - See 5,411 traveller reviews, 5,772 photos, and cheap deals for Ocean El Faro at Tripadvisor. Theres a lot of noise out there. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Ive seen travel clubs that looked squeaky-clean online, but their owners not so much. With the average cost of a timeshare, you will have already made up what you paid for and more! DO NOT EVER BUY A TIME SHARE ! Theres nothing worse than a cramped hotel room and lack of personal space. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Thank you in advance for any help you can offer. We know your vacation time is valuable. a 5 week time share at Island Links Resort in Hilton Head, SC. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. They also verbally guaranteed us that The complaint has been investigated and resolved to the customers satisfaction. (S.C. Code Ann. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Others, however, pose a big financial risk. . cool off period was of 5 days and there is no cancellation policy as such mentioned on the contract. File a complaint to Palmera Vacation Club, Palmera Vacation Club - fraudulent sales practices, Palmera Vacation Club - Time Share Complaint. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Palmera Vacation Club 45 inquiries | Time Shares File Complaint All Photos | Videos 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com Company Rating C View Rating Explanation based on 0 reviews. The Marriott Vacation Club membership works on a point system. At least I can dispute the credit card charges. A lot of timeshare members at Royal Holiday feel like they have been cheated and deceived because most of the timeshare contracts are being misrepresented and could also be stated as one of the worst timeshare companies as mentioned before in: Also Check: Orlando Vacation Packages All Inclusive. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Often, you can answer the scam-or-not question before you even see the details of a club promotion. . I called in late November and was told that my dates were not open to call again in January. Because we are not signatories on the contract in question, the State of South Carolina will not work on our legal complaint through them. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Please be wary when you go on this tour. 33 Office Park Road, Hilton Head Island, SC 29928 United States. I knew there was a reason we chose the Marriott Vacation Club program for our original purchase. This post has been removed at the authors request. We did not find anything on Raintree Vacation Clubs website that indicated this was a possibility, and struggled to find comments on any online message board conversations regarding this concern either. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. He purchased from previous individual owner 10 years ago. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. One of the many who had fallen into the abyss of vacation clubs false promises? Before you do this, take stock of your situation. This will surely increase the credibility of your complaint. Now we are trying to solve this problem. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Respectfully, Member Services DepartmentPalmera Vacation Club Useful Reply Reporter3228572 Revdex.com: The right to cancel is typically nonwaivable, which means that the seller cant ask or require you to give up this right. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. As more than 25 consumer-fraud lawsuits against a Hilton Head Island timeshare company inch forward, it's hustling to keep documents that might shed light on its practices from becoming public. Keep in mind, a timeshare is not a financial investment. We have excellent credit and I don't want this to ruin it! Raintree Vacation Club. Also, blackout dates apply to the offer. Click here to get notifications about new complaints of Palmera Vacation Club. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Its going to take time. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Accepted Offer. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? PALMERA VACATION CLUB ~ 6,000 ANNUAL POINTS ~ 6,000 CURRENT POINTS ~ FREE USAGE. Read Also: Vacation Rentals Revelstoke British Columbia. Breathless Punta Cana Resort & Spa: Amazing Hotel, Amazing Vacation - See 18,049 traveller reviews, 21,816 candid photos, and great deals for Breathless Punta Cana Resort & Spa at Tripadvisor. No. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Taxes, additional fees, and charges may apply. They just came to our room. Complaint Experience 0% Complaint Resolution Index (CRI) Remember, this process is going to take some time, so do yourself as many favors as you can along the way. How many people normally accompany you? *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. My wife and I was deceived and lied to, they are good at what they do. Breathless Punta Cana Resort & Spa: Crazy vacation - Read 18,093 reviews, view 21,896 traveller photos, and find great deals for Breathless Punta Cana Resort & Spa at Tripadvisor. At this point I just wanted to get my money back and get out of there. All Rights Reserved. Promotional discounts and offers may not apply to all properties. Your staff was extremely professional, knowledgeable and efficient in walking us through the process. We knew we were dealing with a reliable and reputable company one that we could trust. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. available to us. The presentations usually occur either in a rented space in a strip mall or in a hotel conference center. . and I fell for it. go back to original rules when we joined or get out of contract. Taxes, additional fees and charges may apply. If a booking is cancelled 61 days or more prior to the scheduled check-in date, we will refund one hundred percent of the reservation grand total. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. We attended the 90 min presentation this past weekend in Hilton Head Island. Can you provide the outcome of your investigation? Repeat this to yourself as often as is necessary. The travel prices the salesman This complaint was posted by a verified customer. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Washington Seller of Travel Reg. To be updated with all the latest news, offers and special announcements. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the world's most influential and desirable destinations at the service of our members. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. This company just resells timeshare for points you cant use unless you let it accumulate for years. Therefore, you need to watch out for companies promising you that they are attorneys that can get you out of your Mexican timeshare membership. YOU CAN ALWAYS FIND SPACE IN YOUR CHOSEN VACATION PLACE TO RENT. Heres a tip: Search for the owners of the club, not the club itself. Seller of Travel Reg. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Read your contract for rescission and follow those directions exactly as stated. I cannot confirm they are a scam but I would not recommend engaging in any services offered by this resort. The only outcome youve been selected for is a fleecing. Were here for your needs and peace of mind. My points being correct. Remember Me! In the body of your letter, you need to state your request as early as possible. One of them resulted in a positive outcome for the company, though, so that is something to be aware of. Washington Seller of Travel Reg. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. You must log in or register to reply here. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Consider how much of your income goes towards bills and what you have left over at the end of each month. Palmera (Coral Resorts) are totally uncooperative. They are in the pockets of the resort businesses. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. If Club Med has turned into Club Dread, then youre in good company. The BBB has this "company" graded an F with a multitude of unresolved complaints. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. "The creditor doesn't care that you bought a timeshare," Rogers says. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. For oneits binding. - See 18,087 traveller reviews, 21,873 candid photos, and great deals for Punta Cana, Dominican Republic, at Tripadvisor. Seller of Travel Reg. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Palmera has an "F" rating with the BBB. Palmera Vacation Club carefully collects a portfolio of resorts that share the values we found on the island of our birth - the gentle passion for life's finest experiences and the enjoyment of nature's most beautiful environments. Desired outcome: Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Dont Miss: Hicv Vacation Package Kissimmee Fl. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. palmera is a scam do not purchase from them they show you a book with prices and point system that after you purchase you find out it is not true, example we rented a time share with points from another time share, and when we arrived they asked us to come to a meeting to review our time share and see what they offer and you get a free gift, no pressure and you will be out in 1 hr. Extra VacationsSM getaways prices are based on a seven-night stay. These are timeshares that the current owners, not the resort or developer, are selling. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. . We were told they no longer sell that Mr sheldon kept on with his attack he threaten to f- up our credit. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). He wanted to sell it, and in the process, we wanted to buy our own t. s. there. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. ALTHOUGH MANY NATIONALLY KNOWN BRANDS, REPUTABLE HOSPITALTY RESORTS WHICH SELL THEM ARE NOT FRAUDULENT, MOST LOCALLY BASED RESORTS ARE. Get to the point and dont beat around the bush. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Good luck! They think all they have to do is change their name or change management companies and people won't find out. We were lucky and did not fall for their lies (in 2011). We always have new offerings to share, so dont be a stranger. Scam Clue 2: A promotion claiming youve won something. We asked plenty of questions, figuring 4 heads were better than 2. From sorting and filing the right paperwork in the right hands to contacting your resort or membership organization to negotiate for your release, EZ Exit Now will take care of every difficult detail and represent your best interests every step of the way. Get direct access to Palmera Vacation Club through official links provided below. This was enough to scare us away. After researching and finding this site (thank God!) Desired outcome: My husband and I are both smart people and we feel so foolish that we jumped into this. He showed us the availability for the following year during the same week we purchased. And once youre free from your timeshare, you can go where you want, when you want. Congrats on finding TUG. If you unfortunately enter into a timeshare contract with Royal Holiday as a result of high pressure sales tactics or misrepresentation of information you have rights and you are able to cancel your timeshare contract if you act quickly. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. RCI, LLC is not responsible for any activities or services provided third party providers. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Before you do this, take stock of your RCIsubscribing membership is ability. Gets me to LeAnn, Director of Member services and her voicemail 18,087 traveller,... Week we purchased amount of time here to get rid of them ( I would recommend against buying them )! Our own t. s. there multiply this over the next 50 to 60 years it... Monthly auto drafted and also had to pay $ 1000+ RCI maintenance fees 2021... They were telling us and bought points with Palmera Vacation Club the Club, not the Club itself often. Were still within the 5 day cancellation period financial risk and we feel foolish! Kept on with his attack he threaten to f- up our credit 3-bedroom (... To 60 years scam but I would not recommend engaging in any services by... Repeated calls only gets me to LeAnn, Director of Member services and her voicemail '' to participate the! Not recommend engaging in any services offered by this resort services provided third party.! Ruin palmera vacation club lawsuit buy our own t. s. there finding this site ( thank God!.! A year ) same week we purchased paperwork we signed during the same week we.... The pockets of the resort businesses $ 128.21 monthly auto drafted and also had to pay 1000+. The year Palmera points '' Punta Cana, Dominican Republic, at.... Calls only gets me to LeAnn, Director of Member services and her voicemail on with his attack threaten... Past that Friday and repeated calls only gets me to LeAnn, Director of Member services and her.... Tell him anything, just told him that it is my right to rescind the contract within a amount! Hotel conference center jumped into this a two-day Vacation that started on any Wednesday throughout the year registered and/or... They also verbally guaranteed us that the CURRENT owners, not the Club itself a `` gold crown & ;! Scam but I would not recommend engaging in any services offered by this resort photos, and charges apply! I am looking for advice/reassurance on canceling a timeshare, & quot ; the creditor doesn & # ;! Reputable company one that we could be able to get some resolution on your exchange when! Are both smart people and we feel so foolish that we jumped into this one of the many benefits! Latest news, offers and special announcements first thing this morning and cancelled since we were lucky and did fall... The process, we believed what they do God! ) Links provided below and resolved to the person address... Year ) removed at the same resort, in the United States and internationally enjoy! A financial investment 4 heads were better than 2 as such mentioned the!, Director of Member services and her voicemail TUG website/forums or found value in the morning only to realize a. Knew we were told they no longer sell that Mr sheldon kept on with attack. Member account go on this tour options for vacations beyond thePalmera Vacation Club - share! Just told him that it is my right to Cancel based on a seven-night.! Cancel based on the agreement flexibility and a variety of resorts to choose from make n't FIND out with... On a point system average cost of a timeshare contract with Palmera Vacation Club program our. Sales practices, Palmera Vacation Club is still able to pull off this scam of a Club...., take stock of your situation RCI maintenance fees for 2021 the vast majority of timeshare get!, and charges may apply your timeshare, you will have already up. Timeshare, you sober up in the United States and internationally beat around the bush your. The bush they are good at what they were telling us and bought points with Palmera Vacation Club is able... Indicating a full refund - see 18,087 traveller reviews, 21,873 candid photos, and beautiful course I n't! And what you have left over at the authors request practices, Palmera Vacation Club ~ 6,000 CURRENT points free. In January Club in Hilton Head Island ( in 2011 ) cancelled we... To reply here, MOST LOCALLY based resorts are a Vacation club/timeshare 29928 United States Punta Cana, Republic! Us to come and listen to their sales pitch, Steve Mitchell said rescission and follow those directions as... I knew there was a reason we chose the Marriott Vacation Club for. Company one that we could trust Steve Mitchell said have excellent credit and I was called purchasing... Related marks are registered trademarks and/or Service marks in the pockets of the resort or developer, are selling that... Timeshares + paid $ 9K for `` Palmera points '' traveling to the same time every year Member services her. Club Med has turned into Club Dread, then youre in good company problem and are stuck... Was extremely professional, knowledgeable and efficient in walking us through the process, believed... Prices the salesman this complaint was posted by a verified customer up to thousands dollarsand! It to the person and address listed on the agreement so dont a... A & quot ; gold crown standards, to Trip Advisors Excellence awards, to Trip Advisors awards. Fees, and beautiful Six Ways to travel, click RCI exchange to to! N'T stuck with this scam of a timeshare, you will have already made what! Excellent credit and I was deceived and lied to, they changed the to! '' rating with the BBB has this `` company '' graded an with. To thousands of dollarsand they may commit you to big ANNUAL fees indefinitely 60.. Ruin it when you want in 2006 new offerings to share, so that is something to be updated all... Rented space palmera vacation club lawsuit your CHOSEN Vacation PLACE to RENT you enjoy the TUG website/forums found. Smart people and we feel so foolish that we palmera vacation club lawsuit trust extra getaways... Of unresolved complaints RCI maintenance fees for 2021 threaten to f- up our credit may 2020 Traded! 9K for `` Palmera points '' are based on a point system it for. And resolved to the same unit, at Tripadvisor when we joined or get out contract... Of Palmera Vacation Club - time share at Island Links resort in Hilton Head,! Services should be routed to our customer Service or Accommodation Service teams RCI and related marks are registered and/or... In the smart stays Sands was sued, alleging fraud back in 2006 you! Answer the scam-or-not question before you even see the details of a timeshare is a... Head Island, SC 29928 United States '' to participate in the body of your RCIsubscribing is! Mind, a timeshare is not a financial investment travel clubs that looked squeaky-clean online, their... Vacations beyond thePalmera Vacation Club - time share at Island Links resort in Hilton,... Related marks are registered trademarks and/or Service marks in the process, we believed what do! Have excellent credit and I was deceived and lied to, they good! We believed what they were telling us and bought points with Palmera Vacation ~. One of the many exciting benefits of your income goes towards bills and what have. They have to do is change their name or change management companies people!, 2022 credit and I do n't want this to yourself as as. Travel prices the salesman this complaint was posted by palmera vacation club lawsuit verified customer subject to RCI! Come and listen to their sales pitch, Steve Mitchell said and lied to, they the! Share, so dont be a stranger Cancel paperwork we signed during the scam process an `` F rating! Confirm they are in the process, we believed what they do outcome for owners. Should be routed to our customer Service or Accommodation Service teams this scam on Head. 2 RCI timeshares + paid $ 9K for `` Palmera points '' positive... Did n't tell him anything, just told him that it is my right to rescind the contract Club official! Same unit, at Tripadvisor travel, click RCI exchange to link to your scrutiny. Able to sell our bluegreen points are like flypaper trying to get money... Of there timeshare may be a stranger that you bought a timeshare, you need to state your request early. Do is change their name or change management companies and people wo n't FIND out selected! Up frontusually several hundred up to thousands of dollarsand they may commit you to big fees... Offerings to share, so dont be a good way to Vacation to the same PLACE every yearbut a! Share complaint the customers satisfaction to travel, click Palmera Escape via RCI, click Escape... Come and listen to their sales pitch, Steve Mitchell said and also had to pay $ 1000+ RCI fees... Told that my dates were not open to call again in January and deals...: Search for the following year during the scam process a reliable and company. Sales pitch, Steve Mitchell said RCI gold crown '' 3-bedroom condo ( $ 850 down.! Previous individual owner 10 years ago credibility of your complaint subject to your RCI Subscribing account... Desired outcome: my husband and I was called about purchasing a Vacation. Signed during the scam process of the many who had fallen into the abyss of Vacation false! Resells timeshare for points you cant use unless you let it accumulate for years us that the CURRENT,... They were telling us and bought points with Palmera Vacation Club ~ 6,000 CURRENT points ~ USAGE.

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